Ureka+ Media explains how we handle account, profile, wallet, and viewing data for members in Equatorial Guinea and the CEMAC region. Account and playback data are processed by our production API at api.urekaplusmedia.com.
What we collect
- Account contact (email / mobile) and plan / trial status
- Profile names, avatars, and kids PIN (hashed on our servers)
- Watch progress, My List, and ratings tied to your selected profile
- Wallet balance, scratch-card redemptions, and subscription events
How we use it
To personalize Continue Watching, secure kids profiles, process XAF payments, gate playback entitlements, and improve Live TV / streaming quality.
Your choices
Clear watch history, manage profiles, redeem or top up your wallet, and contact WhatsApp support for account help.
Last updated: August 2026